-
Re: Is it normal to have a new open ticket for 2 days?
Just a quick update. Through testing with Brandon yesterday, it was determined that this is NOT a problem caused by Voipo.
I have my existing ATTCV number forwarded to my Voipo number while evaluating Voipo as a replacement. It seems that every time a Private (as in, the caller is not allowing CID to be sent) call is received via the CV number, CV or some other intermediary carrier is inserting a fake CID number. It's always the same number, and it is 1 DIGIT AWAY from the CV "Control By Phone" number! It's truly bizarre! The same call placed directly to the Voipo number works correctly.
Brandon Is escalating to AT&T, trying to find out what's going on, but I suspect they won't be very motivated to do anything about it, since they won't be around much longer.
So this particular "problem" isn't.
I do have one other critical issue, which I'll save for another thread.
Much thanks to Brandon for your patience and troubleshooting skills. They are recognized and appreciated.
Gary
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
Bookmarks