Is it normal to have a new open ticket for 2 days?

[gls101]

Glad to hear that things are going well overall. That's an odd situation, though, as I don't recall hearing any other CV customers having such an issue. (As a CV refugee myself, I can say that I didn't notice that issue.) Then again, I don't get many 'private' calls...

After I port to Voipo I suspect I won't see the problem any longer.

It seems to be caused by CV forwarding to Voipo. CV is modifying the CID data before routing the call.

After porting, the call data wouldn't be under CV's control, thus not subject to CV modification, so I think the "problem" will simply disappear. (I hope )

Gary

[fisamo]

Agreed. I meant while I was waiting for my number to port. (And during that pre-port request phase when I was simply forwarding the CV number to Voipo)