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Thread: Virtual # issue

  1. #1
    Join Date
    Sep 2009
    Posts
    4

    Default Virtual # issue

    Just received the Linksys RT31P2 today and placed it behind the cable modem. Plugged the phone wire into Phone 1.

    Used my cell to call my virtual number. All the homes phones rang and I answered the call. On the home phone I could hear what was said from my cell, but couldn't hear anything on my cell phone from the home phone.
    The vPanel shows my device as registered.

    Am I doing something wrong here?

  2. #2
    Join Date
    Dec 2008
    Location
    Beaverton, OR
    Posts
    114

    Default Re: Virtual # issue

    Do you have simul ring enabled?

  3. #3
    Join Date
    Sep 2009
    Posts
    4

    Default Re: Virtual # issue

    No I don't. I'm actually going to wait until 10/15 to deal with any issues, I found out that's when my number should be ported over. And I also need to have a new modem registered with Comcast since I'll be giving up their emta device. Thanks...

  4. #4
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: Virtual # issue

    Please PM me your account username, do you currently have an open ticket?

  5. #5
    Join Date
    Sep 2009
    Posts
    4

    Default Re: Virtual # issue

    Haven't opened a ticket yet. PM'd you.

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