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Thread: 2nd line - upgrade from Virtual

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  1. #1
    Join Date
    Feb 2007
    Posts
    801

    Default Re: 2nd line - upgrade from Virtual

    Out of idle curiosity--is it possible to 'downgrade' a 2nd line back to a virtual number? I ask because going to the VN/2nd line page from the main account, it does not give me an option to downgrade the other line (but does ask me if I want to 'upgrade' my main line), while hitting that page from the VN account, it tells me that I'm using a sub-account and am not allowed to access the page...

    I have no intent to do so (and can't imagine that I will). Setting it as a 2nd line allows me to use it as a virtual number that my * system can recognize separately from the main number. (It's always set to forward to a SIP URI.)

  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: 2nd line - upgrade from Virtual

    I am guessing that will undo the upgrade since it offers the original line. (Same for mine)
    Its pretty slick in my opinion, just not perfectly intuitive.
    The fact that its automated, makes it flexible without being burdensome to support.


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