Something wrong with the call history starting today evening

[rx100]

When I click any incoming number from the call history and try to create a rule e.g whitelist, it is getting added to the route rule without any phone number

[rx100]

Issue Resolved now! But adding the number to the Contacts feature/lov has disappeared

Hello,

This issue should now be resolved, please retest and advise, thank you!

Ticket Details
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Ticket ID: MSH-889434

[VOIPoBrandon]

Add to contacts should now be back-ported into the new Call History view, not sure how we missed that one! In any regard, let us know how it works out for you, thanks!

[rx100]

Add to contacts should now be back-ported into the new Call History view, not sure how we missed that one! In any regard, let us know how it works out for you, thanks!

It is working now.

But I still don't understand why all the fields (Custom Caller ID, Phone Type, Firstname & Lastname) are mandatory fields to add to the contact list. If those values are mandatory fields, when I select "apply" it has to validate whether I have entered all these "Mandatory" values or not. Now the only way to findout is to go back and verify in the Contacts list.

Since the name is pulled from the Name lookup, why not use/get the name populated over to the add contact screen?

[caseydoug]

Also, is there any way to add a new phone number to an existing contact using the Call History? Last I checked, it adds a whole new contact even if you use the same name and custom caller ID.