My ata got struck by lightning, what should I do?
My ata got struck by lightning, what should I do?
Submit a quick ticket to support@voipo.com and our Support Team will handle things for you.
An interesting question indeed!
Or as they would say in legalese....
force majeure
It came back from the dead! Yay!
However, I had to press the reset button and send it a dummy file via tftp, including a dummy xml (config) file that basically wiped out all the settings.
Basically, it became unlocked!
So I then updated it to the last firmware revision from the linksys web site. This was possible because it identified itself as a pap2t-na (rather than a pap2t-al unit). That is, I updated the router side from 1.20 to 1.38, and the voice side from 2.02 to 3.1
So basically, now I have two options:
a) set it up as a byod device
b) have them lock it down via config file
which one is preferable?
fyi: this a replacement unit from voipo that I received a while back for a unit with an overheating psu. no overheats yet!
I'll be getting a proper siemens ip phone with my christmas and birthday money next month, so I could care less which route is taken.
Last edited by WildKid; 11-14-2009 at 08:23 AM.
Using VOIPo services since February 2007
Beta Tested the VOIPo Reseller Plan.
A happy VOIPo Residential Customer
Using VoIP devices since 12-2002
Companies I've tried
iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
VOIPo is a keeper!
Where's the reset button on the PAP2? Or is this the RT31P2?
Regardless, if the device was sent to you by Voipo, you should have them lock it down again. After all, it's their device.
If you are not one of the early adopters who was given 'core' SIP credentials (ie. not from the 'BYOD' tab of vPanel), use of the device with the BYOD option would limit you to no international calling (and whatever other restrictions Voipo has imposed on the BYOD servers).
I'd suggest that you submit a support ticket asking them what URL to put into the 'provision' field, reboot, and then enjoy your Voip service!
Ive seen this kind of thing on high radio sites. Lightning hits the tower and a few pieces of equipment go wacky and need to have their config reloaded.
We ground these sites very well but 1.21 jigawatts can do funny things...
Probably a good thing you updated the firmware from a device point of view...
I Void Warranties.
If yours ia a PAP2T from VOIPo and you want to have them provision it and control it, suggested, this is the entry into the provision field..
http://provisioning.voipo.com/$MA
Bookmarks