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  1. #1
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Question for 2 lines

    Quote Originally Posted by fisamo View Post
    The cost for this VN is $4/mo if paid monthly or $24/yr if paid annually. There is no upcharge for 'upgrading' your VN to a 2nd line. Based on your description, this feature set should work well for you.
    If that is the VN price they should advertise it better. I always associate the pricing from the separate forwarding service that is $36 per year.

    My virtual was a special promotion, so I have not really seen the rate they charge. A test/mock purchase did tell me the rate you quoted. That is a great price, especially for the line upgrade.

    BTW: Its just as easy to downgrade via vPanel as it is to upgrade.
    (Truthfully I've not tried that, but it looks like you 'upgrade' back to the primary number for cloned line again.)


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  2. #2
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Question for 2 lines

    One more quick question. How does VOICEMAIL work on this cloned line? Is it separate from the main line or do they both share the same voicemail?
    Quote Originally Posted by usa2k View Post
    If that is the VN price they should advertise it better. I always associate the pricing from the separate forwarding service that is $36 per year.

    My virtual was a special promotion, so I have not really seen the rate they charge. A test/mock purchase did tell me the rate you quoted. That is a great price, especially for the line upgrade.

    BTW: Its just as easy to downgrade via vPanel as it is to upgrade.
    (Truthfully I've not tried that, but it looks like you 'upgrade' back to the primary number for cloned line again.)

  3. #3
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Question for 2 lines

    When you sign up for a virtual number, you can have it use the main voicemail box or a separate voicemail account.

    As for pricing, take a look at the bottom line. The previous offer was $175 for one year (then one year free), plus $36 for the 1st year taxes and fees (not charged the 2nd year), for a total of $211 for 2 years of service. The current pricing is $99 plus $36 for one year of service ($135, which would be $270 for two years, if you can purchase that second year at this time).

    I'm not going to speculate about the promotions that are offered from time to time - as I understand, Tim uses sales numbers and probably other marketing surveys to decide what promotions to offer. I will only recommend that you go ahead and buy in when you feel that the offer is a fair price to you, knowing that you could just as easily miss a bigger discount (better promotion) as you could spare yourself a larger price tag when any given promotion ends.

  4. #4
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Question for 2 lines

    @Fisamo

    Yea, but 12 hrs ago I could lock in 2 years for sure and save $60 on top of that according to your math. Being part of the USA 10.2% since late January I need to save what I can. I'll keep checking over the next week or 2 and see what happens. I'm currenty paid up on Vonage for another 3 weeks plus I KNOW there will be a hassle with them when I cancel ($40/line x 2 cancel fees) and actually getting them to release my number (I worked for them for over a year and know their "tricks.").

    Maybe Voipo has a "Black Friday" or "Cyber Monday" deal in the works. It's not an emergency rush to switch.

  5. #5
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Question for 2 lines

    Sorry to hear about your job situation, and best wishes at finding a new one soon. If you're not in an emergency rush to switch services, then by all means--take your time!

    Does Vonage still require you to give them 10-days notice (before the next billing cycle) to cancel? As I recall, they did 5 years ago, not sure if that's changed.

    @caseydoug:
    The second line does appear to allow you to allow/block int'l calls, but I haven't tried making any yet. Perhaps a Voipo insider can chime in and indicate if Line 2 calls are billed against the 60 free minutes, etc.

    As for voicemail, I apologize--you are right on that one. Once you upgrade the VN to its own separate line, you get two separate voicemail accounts, whether you like it or not.

  6. #6
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Question for 2 lines

    I would imagine that the cloned line is just that...it has no individual identity and when I look at my call logs, I see that all calls, no matter if they come in or go out, show up in one place on the one account.

  7. #7
    Join Date
    May 2009
    Posts
    325

    Default Re: Question for 2 lines

    Quote Originally Posted by burris View Post
    I would imagine that the cloned line is just that...it has no individual identity and when I look at my call logs, I see that all calls, no matter if they come in or go out, show up in one place on the one account.
    That's true of the cloned line, but not of a cloned line that has been converted to a second line. The second line is truly independent, with almost all the features of the primary line. Best of all, it's free!

  8. #8
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Question for 2 lines

    I'm not sure if it is rule but if you are porting out they will drag it into the next billing period regardless.
    Quote Originally Posted by fisamo View Post
    Sorry to hear about your job situation, and best wishes at finding a new one soon. If you're not in an emergency rush to switch services, then by all means--take your time!

    Does Vonage still require you to give them 10-days notice (before the next billing cycle) to cancel? As I recall, they did 5 years ago, not sure if that's changed.

    @caseydoug:
    The second line does appear to allow you to allow/block int'l calls, but I haven't tried making any yet. Perhaps a Voipo insider can chime in and indicate if Line 2 calls are billed against the 60 free minutes, etc.

    As for voicemail, I apologize--you are right on that one. Once you upgrade the VN to its own separate line, you get two separate voicemail accounts, whether you like it or not.

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