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Thread: How to I get access to "customer" forums?

  1. 11-30-2009 07:20 AM #1
    MisterEd
    MisterEd is offline Senior Member
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    Default How to I get access to "customer" forums?

    Well .... I waited and waited .... hoping for a "cyber Moday" superduper special but I guess not.

    Anyway, I just signed up and emailed support for a PAP2T instead of a RT31P2 ..... hopefully that will work out.

    They REALLY need to fix the "CHAT IS AVAILABLE" banner on the website or it will drive people nuts. I was "next in line" for hours the other day and obviously no one was home.

    In any case, how do I get access to the "customer" forum area?

    I am a current Vonage customer and am switching for the many more desirable features (of course the price doesn't hurt!).

    Once i get the feel for this service I will port over my 2 numbers. In the meantime I will forward calls.
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  2. 11-30-2009 07:34 AM #2
    MisterEd
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    Default Re: How to I get access to "customer" forums?

    Duhhh, I found the answer to my question ..... reading does help.
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  3. 11-30-2009 08:01 AM #3
    usa2k
    usa2k is offline Administrator
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    Default Re: How to I get access to "customer" forums?

    What is the secret, I've always had access?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!

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  4. 11-30-2009 08:07 AM #4
    MisterEd
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    Default Re: How to I get access to "customer" forums?

    http://forums.voipo.com/showthread.php?t=1760

    Quote Originally Posted by usa2k View Post
    What is the secret, I've always had access?
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  5. 11-30-2009 09:18 AM #5
    VOIPoJames
    VOIPoJames is offline Support Supervisor
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    Default Re: How to I get access to "customer" forums?

    Quote Originally Posted by MisterEd View Post
    In any case, how do I get access to the "customer" forum area?

    Access Granted!

    Welcome to VOIPo =)
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  6. 11-30-2009 09:45 AM #6
    usa2k
    usa2k is offline Administrator
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    Default Re: How to I get access to "customer" forums?

    Quote Originally Posted by MisterEd View Post
    http://forums.voipo.com/showthread.php?t=1760
    Nicely done!

    That is where all my other questions get answered.
    Also a great place to offer constructive ideas.

    They really listen.

    Other sites I've emailed support, and the answers,
    seem to indicate that they never read or comprehended the initial message.

    VOIPo is not that kind of operation!


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!

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  7. 11-30-2009 12:39 PM #7
    abward
    abward is offline Senior Member
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    Default Re: How to I get access to "customer" forums?

    Quote Originally Posted by MisterEd View Post
    They REALLY need to fix the "CHAT IS AVAILABLE" banner on the website or it will drive people nuts. I was "next in line" for hours the other day and obviously no one was home.
    Me too, on Saturday, but I only waited 15 minutes before I gave up.
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  8. 12-03-2009 12:07 AM #8
    johndavid
    johndavid is offline Junior Member
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    Default Re: How to I get access to "customer" forums?

    congrats on figuring it out hehe
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  9. 12-03-2009 05:28 PM #9
    MisterEd
    MisterEd is offline Senior Member
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    Default Re: How to I get access to "customer" forums?

    Thanks ... wish the darned ATA would show up already. Figured I'd have it today. It was shipped Monday and I'm in NJ.

    Quote Originally Posted by VOIPoJames View Post
    Access Granted!

    Welcome to VOIPo =)
    Last edited by MisterEd; 12-03-2009 at 05:30 PM.
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  10. 12-05-2009 08:18 PM #10
    Vumes
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    Default Re: How to I get access to "customer" forums?

    Quote Originally Posted by MisterEd View Post
    They REALLY need to fix the "CHAT IS AVAILABLE" banner on the website or it will drive people nuts. I was "next in line" for hours the other day and obviously no one was home.

    A few weeks ago I waited and waited as well for about 35 minutes and nothing... It was on a Sunday I believe and the banner said that they were on.
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