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Thread: Before number is ported, getting voice mail

  1. #11
    Join Date
    Feb 2007
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    Michigan
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    Default Re: Before number is ported, getting voice mail

    One wild crazy thought. I wonder if a VOIPo account called your yet to be ported number, if it would route to VOIPo and VOIPo email? If this doctor's office somehow had a VOIPo account ... that's the closest thing I can think of.

    Otherwise nothing makes sense.

    IM me your number and I can try a VOIPo based call and see where it ends up.


    Using VOIPo services since February 2007
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    Using VoIP devices since 12-2002
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  2. #12
    Join Date
    Sep 2009
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    Default Re: Before number is ported, getting voice mail

    Quote Originally Posted by usa2k View Post
    One wild crazy thought. I wonder if a VOIPo account called your yet to be ported number, if it would route to VOIPo and VOIPo email? If this doctor's office somehow had a VOIPo account ... that's the closest thing I can think of.

    Otherwise nothing makes sense.

    IM me your number and I can try a VOIPo based call and see where it ends up.
    Good catch. That's how it worked at Vonage when we initiated a customer's port and provisioned their device with the yet unfished port before sending it out. If someone called the "new" customer and they also were a Vonage customer the call would go to the new customers device even though the number hadn't yet ported or the customer hadn't even received the device. It would drive them nuts. The chanced of the Dr having a Voipo number are pretty slim but someone has to win the lottery.

  3. #13
    Join Date
    Dec 2009
    Location
    MA
    Posts
    166

    Default Re: Before number is ported, getting voice mail

    But wouldn't it be logged in the "Callers" screen in vPanel? It's not...

    /c

  4. #14
    Join Date
    Jan 2009
    Location
    Westerville, OH
    Posts
    37

    Default Re: Before number is ported, getting voice mail

    Quote Originally Posted by ctaranto View Post
    But wouldn't it be logged in the "Callers" screen in vPanel?
    I'm not sure if this is still the case, but Tim mentioned last month that VOIPo-to-VOIPo calls don't show up in Call History because of the way they are routed through their servers.
    Last edited by JimDog; 12-18-2009 at 10:14 AM. Reason: Had link in HTML format instead of BBCode

  5. #15
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Before number is ported, getting voice mail

    Test voice message left. (It sounded like VOIPo VM.)


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  6. #16
    Join Date
    Dec 2009
    Location
    MA
    Posts
    166

    Default Re: Before number is ported, getting voice mail

    Thanks for testing! I did get a voicemail on my VOIPo line.

    So this proves that VOIPo calls go to VOIPo, but doesn't necessarily "prove" my wife's doctor has VOIPo.

    Thanks again...

    /c

  7. #17
    Join Date
    Dec 2009
    Location
    MA
    Posts
    166

    Default Re: Before number is ported, getting voice mail

    Using tnid.org, both my current phone number and the doctor's phone number are going though Broadview Networks Inc. Maybe that's why it's going to VOIPo?

    I'm grabbing at straws now...

    /c

  8. #18
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Before number is ported, getting voice mail

    We have "peering" relationships with many providers to route calls directly to each other. It's likely that the caller has outgoing calls routed through VOIPo or a VOIPo partner so it sees it as an "internal number" already and bypasses the phone network.

    Several of our upstream providers have many similar relationships as well.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  9. #19
    Join Date
    Dec 2009
    Location
    MA
    Posts
    166

    Default Re: Before number is ported, getting voice mail

    Thanks for the explanation, Tim.

    Now that I'm running with the VOIPo router (and fowarding all calls from VoicePulse to VOIPo until the port completes), it doesn't matter any more. I'll get the calls either way.

    -Craig

  10. #20
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Before number is ported, getting voice mail

    Quote Originally Posted by ctaranto View Post
    Thanks for the explanation, Tim.

    Now that I'm running with the VOIPo router (and fowarding all calls from VoicePulse to VOIPo until the port completes), it doesn't matter any more. I'll get the calls either way.

    -Craig
    Don't forget you can change your Voipo OUTGOING caller-ID so when you call someone you're caller ID will show your "real" number and not your temporary number. Great feature.

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