If this forum was locked down, then general reports would be beneficial.
And private info omitted like you said.

I am not keen on sharing general details that let non-resellers into the rougher edges of a beta experiment.

  • It would be good if there were a private forum.
  • Also a forum with one-on-one threads between a beta tester and support staff.


On DSLR, all these forums are between a user and specific company staff member.
The Direct Support => Comcast Support is one I've used. Anybody can see the headings, but not the actual posts, unless to are the original poster.

Just trying to think of the best way to have advice heard, and ask for help

  • without tying up the boss
  • or random support staff.

By hands on trial and error, I've found plenty to talk about!