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Thread: Cost on cp.voipwelcome.com

  1. #1
    Join Date
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    Default Cost on cp.voipwelcome.com

    First question:

    Since the costs show on reseller.voipwelcome.com, why are costs showing on the user control panel? I can see showing Reseller markup for a By-The-Minute-Plan, otherwise, costs should be hidden.
    Last edited by usa2k; 01-07-2010 at 07:46 AM.


    Using VOIPo services since February 2007
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  2. #2
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    Default Re: Cost on cp.voipwelcome.com

    Also, a second question:

    Allowed minute usage with the default of 500,
    is that per month/billing cycle, or just a bucket of minutes?assigned to

    And, a third question:

    Can a big bucket of minutes be assigned to multiple ATAs?
    (Think Family share plan.)


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  3. #3
    Join Date
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    Default Re: Cost on cp.voipwelcome.com

    Quote Originally Posted by usa2k View Post
    Also, a second question:

    Allowed minute usage with the default of 500,
    is that per month/billing cycle, or just a bucket of minutes?assigned to

    And, a third question:

    Can a big bucket of minutes be assigned to multiple ATAs?
    (Think Family share plan.)
    The answers to your questions are as follows:

    The cost in the users control panel will be hidden.

    The 500 minute default -- is simply a suggested limit, however it does not imply that there is 500 minutes included for a phone number. It is simply a default.

    You can divide your minute usage however you seem fit -- as the unit / variable at hand is simply a per minute fee. We are not allocating any chunk of minutes.

    Please let me know if this all makes sense, thanks!

  4. #4
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    Default Re: Cost on cp.voipwelcome.com

    Right, the limit section is just so you can set your own softcaps/limits. The system will not let a user exceed the limit set for them. You can adjust this in real-time anytime if you need to increase/decrease it.

    The limit is for the calendar month.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5
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    Default Re: Cost on cp.voipwelcome.com

    Quote Originally Posted by usa2k View Post
    First question:

    Since the costs show on reseller.voipwelcome.com, why are costs showing on the user control panel? I can see showing Reseller markup for a By-The-Minute-Plan, otherwise, costs should be hidden.
    When you say they are showing...where/what are you seeing? Shouldn't be any cost info in the user panel.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  6. #6
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    Default Re: Cost on cp.voipwelcome.com

    Call History shows the charged amount for x minutes.
    The column is called "FEES" just like on the reseller account.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  7. #7
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    Default Re: Cost on cp.voipwelcome.com

    Should be removed now
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  8. #8
    Join Date
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    Default Re: Cost on cp.voipwelcome.com

    Correct!

    Seems it is missing from the reseller Call History page too!
    Last edited by usa2k; 01-07-2010 at 06:39 PM.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  9. #9
    Join Date
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    Thumbs up Re: Cost on cp.voipwelcome.com

    OK. Prices on Reseller, not on User CP


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  10. #10
    Join Date
    Mar 2008
    Posts
    13

    Default Re: Cost on cp.voipwelcome.com

    One thing i noticed on the user cp call logs
    " voipo number" is highlighted in red.
    This might be better changed to something like
    "network number" to keep voipo transparent.

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