First impression not good

[holmes4]

I too am a new user (from Vonage) and chose to hold off on porting until I am satisfied with the service. Vonage lets me forward the number so incoming calls work fine, and outgoing calls show my "real" number by default.

They sent me an RTP312 and MOSTLY it has worked fine, except that within a day after I received it it stopped communicating with the Internet and I had to power-cycle it. This has not recurred so far (couple of days now.)

The calls I have made and received have been fine, but I have not tested extensively yet.

[usa2k]

They sent me an RTP312 and MOSTLY it has worked fine, ...

I think the RT31P2 is a great device. I have the PAP2T here, but in FL the inlaws have been using the RT31P2 since Jan. 4th and it has worked flawlessly. They are in their 70's and not too technical either.

(They still use AOL for email!)

A reliable ISP can make all the difference. Also VOIPo has good response time to issues, and usually has good judgment know when to bump an issue higher if unusual.