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Thread: Question(s): Server setting?

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  1. #1

    Default Re: Question(s): Server setting?

    Well - I tried using the vPanel BYOD/Softphone with 'sip.voipwelcome.com' - but I'm seeing the condition where incoming calls will not ring to the softphone - yes, the computer(s) with the softphone are behind the same router as the PAP2T.

    I don't have this problem when using the 'grandfathered SIP credentials' and setting the server in the softphone to the same one as I see on 'devices' - e.g. right now setting it to CENTRAL01.

    I need the softphone to ring - and since I don't want to waste anyone's time on this - since it's worked fine 95% of the time or more - I'll just check vPanel/Devices when I start up the softphone and change the server if I need to.

    Thanks.

  2. #2
    Join Date
    Feb 2009
    Location
    Houston suburb
    Posts
    253

    Default Re: Question(s): Server setting?

    It would be wise to do that. Last time somebody had 2 different devices registered to 2 different servers, it caused a major loopback issue that subsequently affected other Voipo customers.

    http://forums.voipo.com/showthread.p...light=xponder1

    However, I'm surprised you were able to register both devices to different servers since Tim indicated in the thread that security measures were put in place to prevent this from happening again.

    Unless there's still a problem with latency on East, I suppose you should have been automatically moved back over.
    Last edited by tritch; 02-15-2010 at 02:19 PM.

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