Usage

[tylerscell1]

Only bug I have found was international calling not being billed correctly this however has been resolved by Brandon.

[usa2k]

• My upcoming transactions do not list E911 as upcoming except one number.
  
  • Ticket ID: VBI-416026 (open)
  
  

• Last time I was billed for my Included Account it was $1 for DID
  
  • Ticket ID: OHQ-335593 (Closed as fixed)
  • Next opportunity expected 3/18 to see what happens.
  
  

• Erroneous number porting fee
  
  • There was a reply, but still open
  • Even though its fake money, it still feels wrong that the charge is still there.
  • Ticket ID: DFF-696881 (open)
  
  

[usa2k]

Toll Free Billing

• CURRENTLY:
  
  • IN PSTN TOLL-FREE 1 minute @ $0.02500000 - $0.025
  • OUT ON NETWORK 1 minute @ $0.00000000 - $0.000
  • USF Fee 7.3% - 0.00252
  • $0.025 + 0.00252 = 0.02752 BUT gets billed 0.033
  • (No ticket for this one.)
  • 02/22/2010
  
  
• BEFORE:
  
  • IN PSTN TOLL-FREE 1 minute @ $0.02500000 - $0.025
  • OUT ON NETWORK 1 minute @ $0.00000000 - $0.000
  • USF Fee 7.3% - 0.00210
  • $0.025 + $0.00210 = 0.02710 AND charged $0.027
  • 01/08/2010
  
  
• NOT SURE:
  
  • $0.0250 * 0.073 = 0.001825 (not 0.00210, not 0.00252)
  • Looks like it needs another look.
  
  

[usa2k]

• My upcoming transactions do not list E911 as upcoming except one number.
  
  • Ticket ID: VBI-416026 (open)
  
  

• Last time I was billed for my Included Account it was $1 for DID
  
  • Ticket ID: OHQ-335593 (Closed as fixed)
  • Next opportunity expected 3/18 to see what happens.
  
  

• Erroneous number porting fee
  
  • There was a reply, but still open
  • Even though its fake money, it still feels wrong that the charge is still there.
  • Ticket ID: DFF-696881 (open)
  
  

All should be fine going forward.

The E911 billing on "Upcoming Transaction" will not show for some older accounts before billing was reworked a bit. This is not an issue with newly created accounts.

[usa2k]

OBSERVING

I see minutes used are decrementing Reseller Account balance in real time now?
For a while it just seemed like the monthly renewals were happening.

[VOIPoTim]

OBSERVING

I see minutes used are decrementing Reseller Account balance in real time now?
For a while it just seemed like the monthly renewals were happening.

Yes, everything is supposed to be in real-time. Should all be working now