Incoming calls not ringing

[chpalmer]

One thing I see- Your Actiontec itself is also a router. Not sure if anyone mentioned that or not. Unless its in bridge mode (and it would not be by default) it itself is also providing NAT. I didn't see any reference to this in the above posts but may have just missed it...

Unfortunately it is not a very good router. Although that model worked well with voip in general for us. If you do to much port forwarding with them they tend to lock up and have other issues.

Just so your aware.

Its lan address by default is 192.168.0.1 ( http://192.168.0.1 ) .

Fact is that it is very difficult now a days to find a dsl modem without a built in router. Although most can be put in bridge mode but then your first device behind it has to provide a pppoe, pppoa login or be correctly configured for any static address you may have with your ISP.

[93Corvette]

Being a newbie to all this stuff, I truly don't know what your saying. I beleive what your saying is I need to call Voipo and have them walk me through how to make the Actiontec into a Bridge mode? Correct?

Then it scares me about "Although most can be put in bridge mode but then your first device behind it has to provide a pppoe, pppoa login or be correctly configured for any static address you may have with your ISP".

So, do I not mess with something that appears to be working? or do I have them explain how to fix this?

You guys are the experts.... I'm just a consumer that doesn't know this subject....Tell me how you think I should proceed...

[VOIPoTim]

Being a newbie to all this stuff, I truly don't know what your saying. I beleive what your saying is I need to call Voipo and have them walk me through how to make the Actiontec into a Bridge mode? Correct?

Then it scares me about "Although most can be put in bridge mode but then your first device behind it has to provide a pppoe, pppoa login or be correctly configured for any static address you may have with your ISP".

So, do I not mess with something that appears to be working? or do I have them explain how to fix this?

You guys are the experts.... I'm just a consumer that doesn't know this subject....Tell me how you think I should proceed...

Don't worry...just contact support and they'll be able to help you.