BYOD credentials not showing

[chpalmer]

"Unfortunately we have not verified that your device is currently provisioned and registered to VOIPo's network, please ensure your device is currently connected and registered in order to retrieve your softphone SIP credentials!"

Im getting this on all my accounts tonight even though I have all ata's Voipo ATA's connected and registered.

Anyone else? Did I miss anything about this feature recently?

[caseydoug]

Yes, I'm getting that too. The question is, does your BYOD device work? We had some issues lately where VPanel said no devices were registered, yet the phones worked fine. It turned out to be a VPanel display issue, which was quickly fixed. So this may be the same sort of problem.

[chpalmer]

Unfortunately I havent visited this for my third line. And now want to play with it.

Thanks!

[jvosburgh]

I am getting the same thing since yesterday. I have put in a ticket.

[VOIPoBrandon]

Hello,

Please advise if you guys are still experiencing this, thanks!

[caseydoug]

It's working again. Thanks.