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Thread: Customer CP, call history, download function shows reseller cost of call

  1. #1

    Default Customer CP, call history, download function shows reseller cost of call

    In the customer CP, Call History tab, the download button allows you to download call history for a particular month in CSV format. However, the CSV download also includes information related to the reseller's "Fees, Taxes, and Cost of Call".

    Ticket ID: TEL-365704

    Anyone seeing anything different?
    Last edited by MacGyverLabs; 04-02-2010 at 02:25 PM.

  2. #2
    Join Date
    Dec 2009
    Posts
    438

    Default Re: Customer CP, call history, download function shows reseller cost of call

    Same thing here would be great if that could be fixed....
    iVoIP Online
    http://www.ivoiponline.net
    877-208-2049

  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Customer CP, call history, download function shows reseller cost of call

    Yeah, it shouldn't have the price so this will be fixed.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #4
    Join Date
    Dec 2009
    Posts
    438

    Default Re: Customer CP, call history, download function shows reseller cost of call

    Thanks Tim!!!
    iVoIP Online
    http://www.ivoiponline.net
    877-208-2049

  5. #5

    Default Re: Customer CP, call history, download function shows reseller cost of call

    It WOULD, however, be great to have this functionality (with costs) on the reseller CP - call history screen so we could filter by account, then download details for billing purposes (especially for international calling).

    Not a replacement for WHM API integration, but a stop-gap until that integration is developed.

  6. #6
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: Customer CP, call history, download function shows reseller cost of call

    Please advise if this is not now the behavior:

    Resellers Customers can now download archived CSV however will not receive any of the call billing attributes.

    Resellers themselves are able to download archived CSV with billing attributes.

    Have a great weekend guys!

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