Number port issues

[jlachowin]

Also wanted to point out, her ported number was from AT&T Uverse, but that shouldn't matter.

[usa2k]

Here was some advice while a port is pending: http://www.dslreports.com/forum/remark,24018312

What was the expected port date. Did it really happen yet?

it completed yesterday.

Ah, I missed that! In that case submitting the ticket is the wise thing to do.
Being a weekday, you should get taken care of.

Caution: I would not cancel the old line until you prove its working.