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Thread: Feature suggestion

  1. #1
    Join Date
    Jan 2009
    Posts
    10

    Default Feature suggestion

    Here's an idea I have for Voipo to develop: add a feature where the user gets an email or SMS whenever his adapter or connection goes down. I know calls go to your fail-over choice, but this might help us on our end for trouble-shooting. There might need to be a time delay trigger, to avoid messages generated from a reboot or cable unplug.

    Watcha think?

  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Feature suggestion

    Good idea as an option.

    • That would need some anti-repeat built into it. (So it does not become like spam!)
    • It could confuse people who do not understand issues with their ISP.
    • It could be annoying for those who are transporting their adapter to a new location.
    • It could be annoying for anybody using a soft phone and had the ATA unplugged.
    • Perhaps a * code to enable/disable notices?
    • Maybe the server can confirm/deny device is ping-able in such a notice.
    • Essentially develop a diagnostics server - maybe support is warned first?


    Just brainstorming things needed in a decision tree for such an idea.
    Last edited by usa2k; 04-18-2010 at 09:02 AM.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  3. #3
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Feature suggestion

    Good Ol Dan post
    Quote Originally Posted by Good Ol Dan

    Some of the tools we lost on VPanel recently
    (selection of server, as well as inband/SIP info, etc)
    would have been handy today.

    Thanks!

    Dan
    Should they ever hit 1,000,000 devices, I would be fearful of everyone with the ability to switch servers at will.

    A suggestion for Tim. Maybe a user selectable ALT Server button.
    Something more in VOIPo control, but a useful diagnostic.
    Perhaps even an opt-in email notice that the server changed.
    Some diagnostic server that could include a ping test result too?

    Just thinking.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


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