Voipo on Uverse with new Firmware

[Russell]

Russell -

In terms of the ALG setting, AT&T doesn't seem to know about it. One rep thinks it was removed in the update. Maybe they had too many complaints about it?

It sounds like if you have DMZPlus setup that you should be safe. Are you having issues or just wanting to make sure it's 100% optimized?

Tim,

Fair enough. You can only find out so much from AT&T. I just wanted to be sure my setting was correct and since I couldn't find it in the new firmware, I thought I'd ask.

I've recently begun forwarding ports (never had to all these years with multiple voip providers and same hardware - so I'm less than excited) and things are solid. Unfortunately, my primitive router is in the DMZPlus. I say primitive because it does not let me choose between TCP and UDP - I only specify port ranges so I'm presumably both kinds of traffic in the 60+K port range.

[mdntblu]

Ok, I now have AT&T Uverse Voice. How can I get a label to ship back my ATA? And how do I get my refund on my credit card for the service? I believe I should get a full refund since I was basically never able to use it right.

Brad

[VOIPoTim]

Ok, I now have AT&T Uverse Voice. How can I get a label to ship back my ATA? And how do I get my refund on my credit card for the service? I believe I should get a full refund since I was basically never able to use it right.

Brad

We offer a full refund if cancelled within 30 days of ordering. After 30 days, we will issue a prorated refund for unused months and just deduct the monthly cost for the months you did have the service.

We don't provide return labels since we don't charge for shipping the devices out initially.

Just contact billing@voipo.com if you need help with the cancellation process.

[mdntblu]

I'm giving this another go around. So far my experience hasn't been pleasant. My account wouldn't let me log in, then my number says disconnected everytime so they had to give me a new number. Now I'm waiting to test it out when I get home.

[rbwalter]

I'm giving this another go around. So far my experience hasn't been pleasant. My account wouldn't let me log in, then my number says disconnected everytime so they had to give me a new number. Now I'm waiting to test it out when I get home.

I found your thread because I'm a new Voipo customer who is considering switching my ISP from Comcast to Uverse. After reading through everything, I'm amazed that you are going through all this again. Were you not satisfied with Uverse phone?

[Russell]

I found your thread because I'm a new Voipo customer who is considering switching my ISP from Comcast to Uverse. After reading through everything, I'm amazed that you are going through all this again. Were you not satisfied with Uverse phone?

I too have UVerse. VOIPo is a lot cheaper than UVerse phone and has more features. To me VOIPo is a no-brainer when compared to UVerse phone.

[mdntblu]

I found your thread because I'm a new Voipo customer who is considering switching my ISP from Comcast to Uverse. After reading through everything, I'm amazed that you are going through all this again. Were you not satisfied with Uverse phone?

I'm fully satisfied with Uverse Phone I just hate the price.