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  1. #1
    Join Date
    Dec 2008
    Posts
    200

    Default Re: "Disconnected" Message?

    I got the "disconnected" message while calling home around 6.50pm. Everything seems to be fine now. Not sure if it was just a network hiccup.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: "Disconnected" Message?

    Quote Originally Posted by sr98user View Post
    I got the "disconnected" message while calling home around 6.50pm. Everything seems to be fine now. Not sure if it was just a network hiccup.
    Nope, no network issues. Can you (and anyone experiencing it) open a ticket about this with some info about the caller? Ideally their number/approximate time they called and their carrier if you have it.

    I want to get in touch with our upstream carrier to make sure there is not something going on on their end if you got this today since there were no network issues at all.

    There was one time in the past where an upstream vendor had a trunk that was hitting capacity from one of their peering partners (one of the major wireless companies) and they just needed to add more capacity there. I almost wonder if this could be something like that since a handful of people are still reporting it and if we can get some samples and isolate it more (like if it's callers from specific carriers) we can approach them about it to have them double check things on their end as well.
    Timothy Dick
    Founder/CEO
    VOIPo.com

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