charges ...

[CBS]

Are you sure there are 4 charges pending? If there was an error, and if the same reference number (or did you mean telephone number?), the charge may have only gone through once.

Chances are, this will all be resolved pretty easily. I don't blame you for being mad, especially if you're convinced they're trying to take your money. Take a look at things tomorrow, and consider placing a support call - I'm sure they'll work things out to your satisfaction (as long as YOUR expectations are reasonable... )

yep, "Cody" from the chat could see all 4 charges - $18 each (15+tax), totaling $72
and it's in my visa account already
different invoice numbers
telephone number isn't stated on the invoice, but I chose the same one each time (didn't have any reason to change it - that's the number I wanted, and the error message stated that it didn't go through)

i'm not "convinced they're trying to take my money" - but I am sure (per the archived chat messages) that they (ok, "Cody") was stating that THEY weren't at fault... (ok, like, so -- I am?)

he already put in a support case, and put it in priority with my home phone number

as far as "to my satisfaction" - well - they could start with removing the charges first thing Monday, or contact their gateway to cancel it (maybe the problem is with the gateway)

what is REALLY going to tick me off is if all 4 of these go thru, I have other pending items timed to come through tomorrow and that will send these extra charges over the limit - and I'll be charged overlimit charges ---- grrrrrr!

- I had plenty of "room" for 1 charge, not 4 - now I have to scramble while they "review" and decide whether to remove the extra 3 charges. on the other hand, I now have an extra 3 devices coming my way - anybody want one, cheap? > : \
(flapping the inside of my coat to show my fine collection of watches - and now, for a limited time only - these 3 fine, fine VoIPo devices)