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Thread: Bug on the equipment page.

  1. #1
    Join Date
    Jun 2010
    Location
    EAville
    Posts
    36

    Default Bug on the equipment page.

    Just wanted to let you know of this small bug.



    Whenever i went to purchase a box i filled out the info and when i hit submit, buy or whatever that button said. i got this.



    the error code was on this page: https://cp.voipwelcome.com/hardware/purchase



    Fatal error: Call to a member function query() on a non-object in /usr/home/reseller.voipwelcome.com/public_html/controllers/hardware.class.php on line 544

    From: Timothy D (support@voipo.com) 02:26PM 06/23/2010
    Did you select an account when ordering? In order to order hardware you have to select an account from the dropdown.

    We need to make that a more friendly error.


    Timothy Dick
    VOIPo.com

    yes i selected an account,



    it only happens when you choose to pay with your card on file option when you choose to use your account balance it works fine



    hope this helps

  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Bug on the equipment page.

    FWIW If you put a ticket in via email, keep in mind to use
    reseller@voipo.com versus support@voipo.com


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  3. #3
    Join Date
    Jun 2010
    Location
    EAville
    Posts
    36

    Default Re: Bug on the equipment page.

    thanks usa2k for that well noted.

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