Quote Originally Posted by AssociatedVOIP View Post
Hey Tim,
Support (James J) is telling me that outgoing fax is not available to resellers?!?
On 7/23 you said it was... so I'm assuming he was wrong.
The question I wanted answered from James was how to I request a Philadelphia fax number be added, since there are none available... but he closed the ticket without answering.
Also, your sales pitch for resellers says $1/month for fax numbers, but when I go to add one, it shows $2/month.

I do appreciate that support is normally very quick to respond. But in this case, I've been trying to get answers for over 24 hours.
Outgoing fax was just recently added for resellers.

The fax addon is $1. You still have to pay for the phone number and minutes though.

So a phone number with the fax addon is $1 (for number) + $1 (for fax addon).

Do you have a ticket number so I can look at it for you to see what went wrong?