Faxing

[kevinm9876]

I may look really stupid here but I added a fax number to my included account yesterday and I am not sure how to send a fax. I went into the number's control panel and then to Features >> Fax but all I get is the number, a box to fill in the email address and a column that says "Fax Total". Before, if I remember right, there was a box to upload a file so you could send but I don't see that anymore

[usa2k]

Never seen FAX implemented while in Beta.
I suggest a Ticket to Reseller@VOIPo.com

[seeuhome]

I may look really stupid here but I added a fax number to my included account yesterday and I am not sure how to send a fax. I went into the number's control panel and then to Features >> Fax but all I get is the number, a box to fill in the email address and a column that says "Fax Total". Before, if I remember right, there was a box to upload a file so you could send but I don't see that anymore

I haven't signed up for the reseller account yet but reading on the reseller area almost at the bottom it states the fax...

Fax Account - This account type is for receiving faxes. Your customer will be able to specify an e-mail address and when someone sends a fax to the fax number, it will be e-mailed to them as a PDF file. Example Use: Fax to E-Mail Service

[VOIPoTim]

The reseller fax addon is incoming only. We expect to add outgoing faxing in the future once outgoing faxes are integrated into the reseller billing system. Since reseller is a usage based service, we need to be able to accurately track the outgoing fax minutes for that.

[kevinm9876]

Ah, ok. Thanks

[VOIPoTim]

The send fax feature has been added for resellers.

[yourclickhere]

The send fax feature has been added for resellers.

How do we use it? I can't see any place to send an outgoing fax in my reseller cp or in the cp of the individual account with a fax number.

[usa2k]

I don't have an account any more, but I bet its a checkbox that you need to enable and save.

[yourclickhere]

I have enabled and disabled that fax option. But on the fax feature page of the user's login it still doesn't show any outgoing fax functionality.

I don't have an account any more, but I bet its a checkbox that you need to enable and save.

[usa2k]

Reseller@voipo.com ticket might get it fixed, or explained.