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Thread: Short ring without an incoming call

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  1. #1
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Short ring without an incoming call

    Since you're still inside the porting process and since only VOIPo can full program your ATA, your best bet would be to either call them in the morning and in the interim, you can submit a support ticket.
    I'm sure they will get you going in no time..

  2. #2
    Join Date
    Jul 2010
    Posts
    25

    Default Re: Short ring without an incoming call

    I am fully operational on VOIPo now and still have the problem. Oddly it is just one phone that rings of several in the house. I may just turn the ringer on that phone off!

  3. #3
    VOIPoDanielC Guest

    Default Re: Short ring without an incoming call

    Quote Originally Posted by VOIPOinTN View Post
    I am fully operational on VOIPo now and still have the problem. Oddly it is just one phone that rings of several in the house. I may just turn the ringer on that phone off!
    If you have more than 4 phones connected to the same port on the ATA, you may be running into a voltage or current problem.

    Does it happen to be the phone furthest from the ATA when you have multiple phones connected?

  4. #4
    Join Date
    May 2009
    Posts
    325

    Default Re: Short ring without an incoming call

    Quote Originally Posted by VOIPoDanielC View Post
    If you have more than 4 phones connected to the same port on the ATA, you may be running into a voltage or current problem.

    Does it happen to be the phone furthest from the ATA when you have multiple phones connected?
    It is also possible that he is distributing the line using house wiring that is still connected somewhere to his old provider. Sometimes old wiring will be connected in odd places and current will backfeed into the line, causing the ringer to get a spike whenever the line discharges.

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