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Thread: FYI voipo takes your 20 dollar free credit away

  1. #1
    Join Date
    Mar 2010
    Location
    Coldwater, Ohio
    Posts
    89

    Default FYI voipo takes your 20 dollar free credit away

    HI Guys
    I am just letting you guys know when I logged into my reseller account I noticed that voipo took my free 20 dollar credit away from me and I want to know the reasoning behind that.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: FYI voipo takes your 20 dollar free credit away

    We haven't removed any credits. The credit remains in the reseller account until used for equipment, usage, etc.

    You can review your billing history in the past transactions area of the control panel. If you have questions about it or think there is an error, you need to contact reseller@voipo.com for assistance.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Mar 2010
    Location
    Coldwater, Ohio
    Posts
    89

    Default Re: FYI voipo takes your 20 dollar free credit away

    Edit its been placed back on my 37 dollars credit thanks tim

  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: FYI voipo takes your 20 dollar free credit away

    Quote Originally Posted by timreichhart View Post
    Edit its been placed back on my 37 dollars credit thanks tim
    I actually didn't do anything. Did you have a ticket in? It's likely that support resolved it for you if so.
    Last edited by VOIPoTim; 07-21-2010 at 03:51 PM.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5
    Join Date
    Mar 2010
    Location
    Coldwater, Ohio
    Posts
    89

    Default Re: FYI voipo takes your 20 dollar free credit away

    I had a ticket in and they fixed it.

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