New vPanel Design

[4plus3vette]

Another (minor) one. I was just checking out the instructions for Simulring in the Beta Manual.

It states, "Be sure that you set the ring seconds to a value larger than 0, otherwise, none of your lines will ring."

Why don't you make the default setting for 10 seconds to avoid the problem? People may not immediately know about that issue without reading the manual first.

[4plus3vette]

To help out with Mike's suggestion, since you now have:

http://www.voipo.com/documentation/vPanel.pdf

available, you could probably institute a help button (like F1 or something) and have it bring up a new window that automatically goes to that section of your manual.

[tritch]

I would like to see "Devices" moved to its own tab. It would be even better to have the status of the devices show up automatically somewhere on the top or bottom of the webpage as soon as you log in with a refresh button next to it.

[VOIPoLarron]

I've spent some time reading some input from everyone and developed a basic list of the new navigation for vPanel.

There are a few things I need to clarify so please continue reading before you go over the sitemap that I post below.

After logging into vPanel the dashboard will have the most important things that need to be seen, such as:

• Service updates, interruptions & any other notifications
• Voicemail activity
• Latest call history
• Latest invoicing information
• Along with any other need to know information

The dashboard will also have a complete list / site map with icons, titles, & descriptions to any main category and main sub category with in vpanel for quick and easy access.

Our navigation menu (the drop downs shown in the previous design) will support this same structure of main category -> sub nav

Each main category will have it's own overview page. As an example, if you were to click on the Features category. You will again be presented with a list of all features including their icon, title & brief description

Last but not least we would like to introduce a vPanel feature called Favorites, this will allow you to add any page within vPanel as a shortcut in your drop down menu under you guessed it... the "Favorites" tab.

Please review the sitemap below and let us know what you guys think.

• My Account
  
  • General
    
    • Allows you to view or edit your billing and payment information.
  • Invoice
    
    • Shows your current invoice, with links to transaction history and pay invoice.
  • E911
    
    • Allows you to manage your e911 addresses and add new ones.
  • ATA Preferences
    
    • Set your ATA preferences
  • Softphone / BYOD Devices
    
    • View softphone SIP credentials
  • Password
    
    • Change your password
  • PIN
    
    • Change or set your pin
  • Display
    
    • Update your display settings
  • Feature Control
    
    • Disable or enable a feature from showing in the nav
  • Favorites Control
    
    • Add or remove a link to your favorites category
  • Referrals
    
    • View referral history
• Features
  
  • Voicemail
  • 2nd Line
  • SMS Controls
  • Simul Ring
  • Call Recording
  • Mobile
  • Distinctive Ring
  • Caller-ID
  • Scheduling
  • Basic Features
  • Virtual Numbers
  • Tele Block
  • Fax
  • Call Routes
  • Call History
  • Contacts
  • Devices
• Tickets
  
  • Shows a list of tickets as well as a way to create a new ticket.
• Favorites
  
  • Displays your favorite pages configured from My Account -> Favorites Control

Thanks

[holmes4]

That looks pretty good at first glance.

[stevech]

please try to move away from drop-down menus to a more contemporary UI. No one likes to hunt menus for the sought-after function.

But keep it browser-agnostic and flash-free!

[usa2k]

I personally like drop-down menus.

My suggestion would be to add a column to the right perhaps that lists direct links to the xx most used menus the user accesses.

[VOIPoLarron]

I personally like drop-down menus.

My suggestion would be to add a column to the right perhaps that lists direct links to the xx most used menus the user accesses.

This would be covered in the feature that I was talking about with allowing you to control your "Favorites" tab.

[VOIPoLarron]

please try to move away from drop-down menus to a more contemporary UI. No one likes to hunt menus for the sought-after function.

But keep it browser-agnostic and flash-free!

There will certainly be no flash. Not sure what you mean by contemporary nav, could you explain a bit more? As far as the drop downs, we are thinking that we have the nav with only one level of drop downs for ease of use, but you will also have an easy side navigation when on a category. Let me know if you think that would suffice.

Thanks

[4plus3vette]

Larron,

I am not sure if I understood you correctly. Were you saying that the top level menu would have a drop-down, but once you selected something from the list, a second level menu list would appear, similar to what is currently available?

For example, once you are in the features menu, you see a list across the screen that shows Voicemail, 2nd Line, SMS Controls, Simul Ring, Call Recording, ... So, after you click on Features one time, you don't have to go into the drop-down menu again to select another feature If so, I think that would be acceptable to most users. Users like stevech and me wouldn't have to keep hunting through drop-downs if we just wanted another feature AND users like usa2k would be able to do it either way.

I also like the idea of a BETA tab. Even if there is nothing in it to start (because all current Beta's go to Alpha), you may want to keep it there (empty) as a place holder for new, less supported, features.

Thanks,

Jim