I myself ordered three accounts so I needed three adapters. Two came in quickly but had a problem with the third and there was a little contradiction in what I ordered.

All-in-all, VOIPo straightened it out quickly and I got to say, after dealing with Vonage for about four years, it's nice to speak to someone I can understand over the phone. I myself like dealing with companies that are stationed here and employ people in the USA.

For me personally, the savings is worth every bit of the lose ends that might need to be tied together. Is VOIPo perfect, no. Have they disappointed me, absolutely. I've run into a bunch of things where as I wish I was told a particular bit of info before I moved accounts around in VOIPo.

I did mention that they need to be more documented and as I can see, they are making the effort. VOIPo is a growing company and I have seen efforts by them to move forward for the benefit of all. I have not seen them excuse there way out of anything like Vonage and other companies.

After being in business for over 30 years I can tell you that no company is perfect. But I can tell you that from my personal experience, and I have no ties with VOIPo except for being a customer, I believe they are trying to make a good thing better. I myself am willing to stick with them through their growing period partly because they are saving me hundreds of dollars a year and giving us all an opportunity to grow with them through their reseller programs.