Anybody Having Trouble Today?

[VOIPoTim]

I'm not sure if it's coincidence or not but right in the middle of a Skype call the RT31P2 decided to reboot. Obviously, the Skype call got dropped. My setup: computer connected to RT31P2 connected to UVerse box.

If it's happening frequently, then just contact support to work through it.

A periodic reboot is normal though. How long had it bee since it rebooted?

If the devices aren't rebooted periodically, they will reboot (typically weekly) to download the new provisioning file in case there are updates. We can't really push any changes to them without a reboot so it's important to have them reboot periodically to process changes.

A periodic reboot is also needed just to refresh the device. They will not stay on and work well indefinitely without a reboot. If they are on more than a week or so without a reboot, you'll start having dropped calls, poor voice quality, lost registrations, and just general erratic behavior. There's actually a thread on DSLReports now where people are discussing if Linksys VoIP devices need a reboot periodically and the majority opinion is yes that they get very unstable if not rebooted periodically.

http://www.dslreports.com/forum/r248...est-recreation

Finally, another case where a reboot may sometimes be needed is in a failover scenario on our end where we're re-provisioning the device to another server. In a case like that the system will typically send a reboot signal in the SIP headers to the device.