Quality issue: static quality, rough sounding quality

[tonglebeak]

I repair phone issues for the cable company I work for. We don't use the ATAs (we use EMTAs), but the principal is the same.

The VOIP service is ran through a digital signal (from emta/ata to isp, and so on). Your actual phone wiring is analog, and this is where static will occur.

Now, if the voice is choppy, or one person can't hear the other, then it could be an internet issue, etc.

With that said, let me ask this: is your entire house wiring hooked into the ata? If so, disconnect that, and plug a phone directly into the ata. See if the static is gone. If it is, you know its your phone wiring. If it's still there, then try another phone, ruling out the possibility of a bad phone. If there's still static, then ata's must operate differently than the EMTAs that I'm used to.

Worth a shot, give it a go

[adrienqa66]

I tried a new phone and the same problem persists. I have this annoying static on the line!!!

I don't wire my house and I only use the adapter.

I am just frustrated, I don't know what to do.

I have Time Warner Cable; but VOIPo has worked fine up until now (about a year).

I have RoadRunner Standard. Would RoadRunner Turbo change things? I really don't want to have to pay to upgrade the internet service considering I'm the only one who uses it.

Clearwire ("Clear") is now available in my area. Would changing be worth it?

My internet connection is just fine though.

What frustrates me is that I haven't had this problem until recently.

Thanks.