That would be SOME imagination, as you apparently don't know what spam is...

Here, let me help...
http://en.wikipedia.org/wiki/Spam_(electronic). You may want to pay attention to the part that references "unsolicited bulk messages indiscriminately".

This, sir, is neither a bulk post, nor is it indiscriminate... It is simply the truth about the horrible service that voipo has.

I don't even have to close my eyes and use my imagination to see you as a Voipo employee... could you please get back to work so that I am not on hold for an hour?

Now that it is after 10:00 CST (an hour and a half after I've been at work), I will call the tech support... of course there is nothing that they can do for me as I AM AT FREAKING WORK AND NOT AT HOME WHERE THE DAMN VOIPO HARDWARE IS.

Useless company...