-
Re: Support
No, an SLA or response-time guarantee is not possible at our pricepoint. We'd have to drastically raise prices on all services in order to be able to offer SLAs or 24 hour support.
Our goal is to offer great support and I believe we are achieving that, but there are limitations (such as not being able to offer 24 hour support) that we face as a budget provider.
Last edited by VOIPoTim; 01-18-2011 at 03:00 PM.
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
Reply With Quote
Bookmarks