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Thread: 2 problems with Voicemail - 13 seconds to connect to it and touch tones don't work?

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  1. #1
    Join Date
    Feb 2010
    Posts
    235

    Default Re: 2 problems with Voicemail - 13 seconds to connect to it and touch tones don't wor

    I'm told that some/most consumer routers don't require port forwarding for VoIP; they have port triggering or some such logic.

    Dial plan: Wouldn't VoIPo have identical dial plans for both kinds of ATAs? These are configured by VoIPo who I assume, doesn't use the manufacturers' default.

  2. #2
    Join Date
    Feb 2010
    Posts
    25

    Default Re: 2 problems with Voicemail - 13 seconds to connect to it and touch tones don't wor

    same plan? yeah, I would think. but again, they had me reset the box and then connected to my PC and configured it (manually) from inside my lan. likely forgot to enter 123 in some field? They don't give out the password for admin, correct? What started this was the password they had for the box didn't work for some reason. so they had me do the hard reset / wiped out the config from when I originally got it.

    Previously, they had asked me to put the box on the DMZ but I guess without the password they or the automated system coulnd't get in to make the port changes.

  3. #3
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: 2 problems with Voicemail - 13 seconds to connect to it and touch tones don't wor

    Quote Originally Posted by stevech View Post
    I'm told that some/most consumer routers don't require port forwarding for VoIP; they have port triggering or some such logic.

    Dial plan: Wouldn't VoIPo have identical dial plans for both kinds of ATAs? These are configured by VoIPo who I assume, doesn't use the manufacturers' default.
    My Grandstream has a different dial plan scheme than the Linksys.

    Maybe babaganoosh can pick it up from here...

    This is my Linksys....

    ( *123S0 | 123S0 | 011[2-9]x.S5 | 1[2-9]xx[2-9]xxxxxxS1 | [2-9]xx[2-9]xxxxxxS1 | [2-9]xxxxxxS1 | [2-9]11S1 | *xxS1 | *xx1[2-9]xx[2-9]xxxxxxS1 | *xx[2-9]xx[2-9]xxxxxxS1 | x. )

    Grandstream....
    { *12 | *400 | [2-9]xxxxxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [34789]11 | [x*]+ }

  4. #4
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: 2 problems with Voicemail - 13 seconds to connect to it and touch tones don't wor

    Babaganoosh...

    If you read my dial strings and you actually have access to it in your ATA, insert the first two 123 as they appear in my Linksys plan..don't forget the | and spaces...stick them in at the beginning exactly as they are. This takes care of the VM wait time on the Grandstream.

    I am using my SPA2102 now and since I don't use the system VM, I never noticed this. I just tried it in my Linksys with the Grandstream dial plan and all is well here.

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