Feb 1 Launch: Toll-Free Numbers, Online Faxing, Virtual Numbers

[RockyBB]

we're all functions of our own experiences. your experience is no less important than mine. which is why I did say that Vonage does it best by offering a choice of adapters based on end-user's existing network. the point, as we're trying to help VOIPO in return for the free service, is to identify areas in which they can provide a more satisfactory experience than other providers. my point is there are unsophisticated users with a single PC plugged into a broadband modem. your point is that there are sophisticated users who already have a broadband router. both points are equally valid -- there's no argument from me. We have told VOIPO, our job is done. Now they get to decide what they want to do.

[dswartz]

true enough. having a choice of which way to connect would be nice...

[usa2k]

Great points Rocky!

More thoughts . . .

When I signed up with Vonage years ago, I got their Cisco ATA 186, and the $40 Netgear RP614 four port router. A sign-up that asks if a router is needed and selling them one is a perfectly good approach IMHO.

I prefer adapters a-la-cart adapters. (No router)

I am not fond of transparent ips like the Mediatrix Adapter. I just used it on a network or a direct IP (My ISP offers 3 Dynamic IPs.)


In terms of a $25/5000 minute plan, that is the best controversy free answer to be had. I would call it the Unlimited-lie-beater Plan, or the No Soft Caps calling Plan. Provide a web page option to exceed at the plan minute-rate, or stop all non E911 outgoing.

Only grief comes from addressing abuse on an "Unlimited" plan.

If VOIPo would allow a pooled 5000 minutes offering a second line, even better.Don't give lesser plans pooled minutes. Make 2-lines a Premium incentive.

Discount 1-8xx, FAX, and virtual numbers on the premium too.


The commitment/discount with savings owed for early termination is a good concept. I think a pre-pay every 3 months save 5% option would be worth thinking about too. Allow it to combine with Term Commitment.

ANOTHER THOUGHT: Vonage kills all functionality the day you cancel, even if you just paid your month yesterday. What will VOIPo do?

ANOTHER THOUGHT: Vonage counts 3 way calls as double minutes on limited plans. What say VOIPo?

ANOTHER THOUGHT: Vonage used to want the adapter back, and many felt their rules were twisty. They did not have a disconnect fee originally, but charged $40 until the adapter was returned in good shape. Even then, many claimed Vonage lost their adapter. That would be a nightmare with their current size!

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ANOTHER THOUGHT: Make forward to SIP not use minutes.
ANOTHER THOUGHT: Make forward to CELL use minutes.
ANOTHER THOUGHT: Make forward to PSTN use minutes.
Make those billing rules clear.
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[gbh2o]

Do you have a select announcement prepared for the DSL Reports forum? It would be a nice update on project status!

[Brian]

Still on target for launch Friday?

[VOIPoTim]

Still on target for launch Friday?

I'm going to delay the launch one more time until the first week of March for a little more cleanup just to be 100% we're ready to go.

It's been 18 months...what's 1 more?