Feb 1 Launch: Toll-Free Numbers, Online Faxing, Virtual Numbers

[usa2k]

... I'm trying to see if I can find some middle ground. ...

I have seen a lot of posts with people looking for bottom line pricing though and am trying to find some middle ground.

Any ideas?

The acid test may be what DSLR says.
They are tough on you guys! Thus, I understand hesitation.

Right here and now we are your test group.
(I see this thread is in the beta area - not alpha)
Somewhere on this site we can be a sounding board.
(Hopefully people can comment here and not leak unpublished info!)

Your safe, all-you-can-eat -price is $25 (Packet8/Vonage)
$20 plus fees is competitive (Packet8 stayed there a loooooooong time when new.)

I can remember when Vonage was $40. But the Bells were higher too.
Two lines at $25 plus fees (same adapter) would be a great deal

You are in the best position to say what is right.

I would hold off public number filtering until it is polished.
Hopefully voicemail is rock solid with message indicators or that will get you heat.
Outgoing CID/CNAM will be a must for reputation.
CID/CNAM and Phone Book to CNAM will be something to earn praise.

Forward to sip as we've seen will also be praise worthy
(Vonage dropped FreeWorldDialup to Vonage calling for fear of fraud.)

Prepay is a double edged sword for penny pincers gamble and cry loud when they don't get all they imagined. I am not a prepay person. You may want to hold off.

Disconnect fees are a double edged sword so you may want to charge for the adapter and let them keep it. If you do this too cheaply, then you will see people getting the adapter and leaving for other pastures. Especially the rebate near nothing type marketing.

Money-back trial period is never long enough. 60 days is better than the 30 or 15 days that have been marketed. 500 minutes was another restriction that seems fair. Within 60 days but over 500 minutes should only require the difference at a set per minute rate, so people can get a good test drive (make it $0.039 per minute for over 500.)

I fear the admin concerning adapters for Money-back returns.