Let me say that tech support finally solved all of my issues. But it wasn't easy. I don't know why our support tickets can't be handled by one person throughout the whole process. I think I had 5 or 6 different people respond to me. VOIPo kept pointing the fingers at my end and I knew nothing had changed on my end. Finally after I insisted again the problem was on their end and being asked to run another network test on my end I told them I wanted to cancel. Mysteriously all my problems cleared up within a couple hours. I strongly feel the problem was on the company side and not mine since nothing here was changed. Those of you having these problems after having had good service should keep at tech support. I now have a good working service once again.