IT is not there end as My account works on my pc. I remove my settings and put his and call is busy. I know to verify each account before contacting support as they always blame the user and 9 out of 10 times it is the user. But I get a busy as well trying to call out on his account. On a system that I know works with the service as I use it with my office number that is part of your system.

This is still a issue.

His devices are successfully registered so is my softphone. I like to see the logs on your side to help him as support was not helpful.