do you check port forwarding

**voipinit** · 04-09-2011 10:57 AM

Originally Posted by gatorsean

This means to login to your router/gateway and view to make sure SIP port (tcp & udp 5060) are open as well as udp ports 10000 - 20000 are open and forwarded to the IP of the ht502.

What is the primary issue you're experiencing?

I think VOIPo suggests udp 5004-65000.

**5122004650** · 04-09-2011 12:33 PM

yes but how do you do that. Is it the voipo box or my router that needs to be adjusted? I have my router after the voipo device. just dont know how to do it

**voipinit** · 04-09-2011 04:00 PM

You would normally setup port forwarding in your router, if your ATA was behind your router. Since your router is behind your ATA, port forwarding does not apply to you. Your internet connection (cable, DSL) is plugged from the cable or dsl modem into the WAN port of the ATA - right?

**5122004650** · 04-09-2011 04:48 PM

that is correct

**Russell** · 04-09-2011 08:54 PM

Originally Posted by 5122004650

that is correct

What kind of broadband connection do you have? Does your modem also function as a router - I suspect not since you mention a separate router but it never hurts to ask. If it does function as a router you may still need to port forward in your "modem-router".