How To Port From Ooma to Voipo?

[VOIPoTim]

We port numbers from Ooma all the time...it's pretty routine.

They typically take 3-5 days but all ports are different so there's not a specific way to know until it's submitted.

When you order, you'll get an e-mail with instructions. If you have questions, just contact support@voipo.com for assistance.

[Ici]

Thanks for the reply.

[Ici]

I got the automated port instructions. However, it is unclear what 'pin' number you require for an Ooma transfer as their are several.

1) There is a Telo handset pin, there is a voice mail pin, and then there is an Ooma account password. Which one do you require?

2) The port authorization requires a dated print out of account ownership. However, the Ooma account detail screen which lists the phone number, owner name, service/billing address is not dated by Ooma. Is that sufficient?

The generic port instructions are unclear. My questions here will probably help others considering a change from Ooma to Voipo.

Thanks.

[Ici]

I will submit a support ticket to get these questions answered so I can begin the port.

I will post the answers so others will know what to do.

[Ici]

Sent a Ticket ID: JWD-895040 at 12:14PM EST to find out what is necessary for the port.

[Ici]

Is there anyone there?

No response to my ticket Ticket ID: JWD-895040 and no response on the forum for days. Stuck in limbo on getting the port set up.