Porting Procedure

[GreenLantern]

Just wanted to say THANK YOU to Voipo for upgrading the Porting processes.

The new emails are much more informative, and I like the 1-2-3 approach.

One request. If possible, can we show the porting number in the email header? Should be able to just add a variable field on the template.

Thanks again and congratulations on the progress.

[VOIPoTim]

Just wanted to say THANK YOU to Voipo for upgrading the Porting processes.

The new emails are much more informative, and I like the 1-2-3 approach.

One request. If possible, can we show the porting number in the email header? Should be able to just add a variable field on the template.

Thanks again and congratulations on the progress.

We'll see what we can do.

We have a porting page that's being added to the reseller panel as well that shows all the ports and their current status, last update, and has the complete history of each port.

The goal is to have a quick place to see all the progress and have all updates, information requests and changes handled in a single place/ticket so there are not multiple tickets for a port.

[wingsohot]

My biggest gripe with number porting is, when you send your number transfer account through your reseller account, they don't get back to you in your reseller account, when the number ports. You have to check your email they have on file. Even then, they sometimes don't let you know when the port is complete.