Please Help with csipsimple

[efcv1932]

Hi all:
I'm a brand new tablet (Kindle HD) user. I installed Csipsimple and can't get it to work.

I used sip.voipowelcome.com as the domain name, my Voipo username for the sip username and OnSIP as the Account Name.

It wouldn't let me leave Auth username blank, so I put 'ed' there.

Error message: "Error while registering - Forbidden" for the OnSIP account, and when the dialpad is up, it shows as inactive.

Any help for the clueless?

[wingsohot]

You did not mention if you entered your password for your account.

[efcv1932]

You did not mention if you entered your password for your account.

I used the Voipo-supplied BYOD password.

[chevyman]

I used the Voipo-supplied BYOD password.

i just set it up on my nexus7 used the "basic wizard" as a reseller i used any name for account, user=voip phone number, server=sip.voipowelcome.com & password for sip account.

I think "OnSip wizard" is for the users of onsip.com