Mobile Softphone App on both iOS and Android available!

**Russell** · 06-27-2014 07:30 PM

Originally Posted by commspring

I use an app called Zoiper for clients. It is available for Android and Apple. Simply add the sip credentials and authenticate. Now your clients have their office phone on their smartphone. A great feature is that all contacts on their phone are automatically available as contacts on the app.

They will create a "white label" app for you for a fee, but I've never had an issue with any clients using the "off the shelf" version.

Thx

I've used Zoiper for years ... from the time before smart phones were fashionable :-). Remember using it on a laptop. I also have it installed on my smart phone (see post #25 above).

**Russell** · 06-27-2014 07:44 PM

Has something changed about the format of numbers accepted. As, mentioned I've been using Zoiper for a while. Interestingly, recently I appear to be getting a lot of Proxy Authentication Required (407) in Zoiper. In fact I just tried (from home) a series of calls to my wife's number at work and it was hit or miss whether I got the 407 or whether the call went through with Zoiper. This was only with Zoiper and no Cloud Softphone running.

**VOIPoTim** · 06-28-2014 04:04 PM

Originally Posted by Russell

Has something changed about the format of numbers accepted. As, mentioned I've been using Zoiper for a while. Interestingly, recently I appear to be getting a lot of Proxy Authentication Required (407) in Zoiper. In fact I just tried (from home) a series of calls to my wife's number at work and it was hit or miss whether I got the 407 or whether the call went through with Zoiper. This was only with Zoiper and no Cloud Softphone running.

Nothing's changed recently. Open a ticket and support can check on some of the calls if you have examples.

**Russell** · 06-28-2014 04:25 PM

Originally Posted by VOIPoTim

Nothing's changed recently. Open a ticket and support can check on some of the calls if you have examples.

Just tried after seeing your message and it happened again. Proxy Authentication Required (407). The failure happens very fast - seems like it's trying to contact voipo servers which reject the authentication. Not sure what kind of information I'd provide in the ticket to support (it's never gets so far as a call being logged in my "history"). Then I dial again and it works - the first time was from the contacts. So I thought maybe the format was different - but what I see in the call logs of my app is exactly the same format. I'm sure this is one of those things which is frustrating for support to get to the bottom of with minimal information. All I know that in the past with the same app I never had this kind of issue, which was the reason for my anything change query. To me this is low priority as I use it more out of geek interest than having a practical need for it.

**osetiya** · 07-15-2014 02:36 PM

Hi, I just try

**Ansextra** · 08-07-2014 07:13 PM

Just wondering if there is any progress being made on the SMS feature that was discussed when Cloud Softphone first became available to VOIPO?

**VOIPoTim** · 08-08-2014 12:37 PM

Originally Posted by Ansextra

Just wondering if there is any progress being made on the SMS feature that was discussed when Cloud Softphone first became available to VOIPO?

It's on our list of future development possibilities, but it's not something that we've actively been working on.

**Ansextra** · 08-08-2014 07:11 PM

Ok thanks.

**SomeWhoCallMeTim** · 09-11-2014 04:32 PM

I just found this thread...yeah, I know I'm late. And of course the temp password expired as of today. Does that mean that "Cloud Softphone" will no longer work with VOIPO and I should use something else?

Thanks!

[Edit: I can use CSipSimple or some other app that work just fine, was more curious about the password expiration and what it meant for the Cloud Softphone app.]

**VOIPoTim** · 09-11-2014 06:31 PM

You should be able to just get a new password in vPanel. The Cloud Software is definitely still available.

If you need further help with this, just open a ticket by e-mailing us at support@voipo.com and we'll be happy to help.

Originally Posted by SomeWhoCallMeTim

I just found this thread...yeah, I know I'm late. And of course the temp password expired as of today. Does that mean that "Cloud Softphone" will no longer work with VOIPO and I should use something else?

Thanks!

[Edit: I can use CSipSimple or some other app that work just fine, was more curious about the password expiration and what it meant for the Cloud Softphone app.]