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Thread: Trouble setting audio file for IVR extension in PBX

  1. 06-20-2014 12:06 PM #1
    commspring
    commspring is offline Junior Member
    Join Date
    Aug 2013
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    2

    Default Trouble setting audio file for IVR extension in PBX

    Created my first PBX account as a reseller. Created IVR extension and have been unable to create and save the greeting. Tried to record from extension screen, record from external pstn, and upload a file. Nothing seems to work. Any ideas?

    Thx
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  2. 06-20-2014 01:49 PM #2
    uf_shane
    uf_shane is offline Super Moderator
    Join Date
    Oct 2010
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    Default Re: Trouble setting audio file for IVR extension in PBX

    On the upload the file has to be a certain format... I will have to search to find it again.
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