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Thread: Replacements for a defective Grandstream?

  1. #1
    Join Date
    Sep 2012
    Location
    Winter Haven, Fl
    Posts
    9

    Default Replacements for a defective Grandstream?

    After a couple years of service my voipo-supplied Grandstream HT702 has developed an internal failure on one of the telco ports.

    Voipo wants $50 to replace it.

    So, if I decide to go buy my own adapter instead, what would be some good ones to look at?

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Replacements for a defective Grandstream?

    Quote Originally Posted by FloridaMatt View Post
    After a couple years of service my voipo-supplied Grandstream HT702 has developed an internal failure on one of the telco ports.

    Voipo wants $50 to replace it.

    So, if I decide to go buy my own adapter instead, what would be some good ones to look at?
    Do you have a ticket number? We provide free replacements if it's just a device failure and wasn't damaged by the user or connected to house wiring.

    Please e-mail me at tim@voipo.com with your ticket number so I can pull up your account and take a look to see why support is trying to bill for it and if we can get you a free replacement since you've been a customer for a few years.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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