Did you by chance e-mail support@voipo.com instead of reseller@voipo.com? The regular support team has no information about or access to reseller accounts so if one of them got the ticket I could see that happening.
What's the ticket number?
Did you by chance e-mail support@voipo.com instead of reseller@voipo.com? The regular support team has no information about or access to reseller accounts so if one of them got the ticket I could see that happening.
What's the ticket number?
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