How to change SIP Password?

[myvoip07]

How to change the SIP password used in ATA/Softphone? Do we need to put in a support request?

I know Vpanel password can be changed from Vpanel -> Preferences -> Password.

Are there plans to keep Vpanel and SIP password the same?

[usa2k]

Last time Tim tweaked mine, the Forum, vPanel, and SIP all match.

[fisamo]

IIRC, the only way to change the SIP password was to request it via support. I think the option to change the vPanel password was put in with the intent of it being independent from the SIP password.

Out of curiosity, why change it?

[myvoip07]

Out of curiosity, why change it?

I am unable to find the original e-mail with the password and want to test with different sofphone's. ATA has it but it is all *'s

I will send a support request to get it changed.

[VOIPoTim]

Yeah right now you guys are able to change web passwords. SIP passwords cannot be changed unless it was something manually done.

We can reset a SIP password and it'll generate a new one and email it to you.

If anyone needs that, just let us know.

[myvoip07]

Yeah right now you guys are able to change web passwords. SIP passwords cannot be changed unless it was something manually done.

We can reset a SIP password and it'll generate a new one and email it to you.

If anyone needs that, just let us know.

Already opened a support Ticket last night.

[VOIPoTim]

Looks like this should have been resolved now. Did you get an email with new password?

[myvoip07]

Looks like this should have been resolved now. Did you get an email with new password?

Yes i did get an e-mail with the new sip password. Able to login and connect, thanks so much. Will make sure to keep the e-mail with the password stored in a safe place