Redesigned VOIPo.com Site

**LoadStar** · 10-06-2011 03:22 PM

Originally Posted by VOIPoTim

We've just rolled out a redesign of our main www.VOIPo.com website.

What does everyone think?

Nice!! What about...

PS: Yes, the new vPanel design is right behind it and will be rolled out soon.

Oh. Yeah. That.

**dtrose** · 10-06-2011 03:30 PM

Looks Great. Much Improved!

Tim - I sent you a PM on this Forum. Wanted to make sure that you received it. Thanks

**holmes4** · 10-06-2011 04:52 PM

Hmm - I replied earlier and it told me my post had to be moderated... Wonder why- I hardly said anything controversial.

**VOIPoTim** · 10-06-2011 05:47 PM

Originally Posted by holmes4

Hmm - I replied earlier and it told me my post had to be moderated... Wonder why- I hardly said anything controversial.

The flagging for that is all automated through a service that analyzes each post and it does have a lot of false positives. Not sure why your post was flagged, but i's not specific to your account.

Post is approved now.

**usa2k** · 12-16-2011 04:07 AM

As a beta tester of Residential, I admired that Tim extended the soft-launch and full launch of their business until Tim was satisfied. I'm sure that cost plenty of money, but really avoided problems down the road. Their innovation and updates, such as the new vPanel may seem slow, but I have confidence that infrastructure, ability to scale, and consistent dial tone will always trump any dates Tim might predict.

Looking forward to 2012 Tim!

**dpiehl** · 12-21-2011 07:38 PM

Please consider the VPanel may be keeping you from picking up more customers.

I have talked shared my satisfaction with VOIPo with many of my friends and relatives but I always stop short of recommending they sign up for your service because of the VPanel interface is so hard to navigate. I am sure I would end up providing tech support when they can't find their way around.

Quality is compatible with stability and reliability at a good price. Thanks!

**ymhee_bcex** · 12-22-2011 06:09 PM

actually, I agree with both dpiehl and usa2k

If you are moving from PSTN you probably haven't had a need to access telco's website more than a few times a year (other than view your charges). So, ugly website wouldn't be the reason that prevents you from switching.

However, VOIP is much more than cheap PSTN (annoying Vonage commercials notwithstanding). I love FreePBX interface, but obviously it's a huge overkill for residential service. However, OBi control panel ("expert pages") is something to emulate. Even if you take away VSP pages that are maintained by VOIPo and locked - there are still numerous "user" settings that are exposed in clear and fairly logical manner.

Tim is correct, that it is always a matter of priorities (or ROI). From that perspective, I am sure there are people who appreciate the difference between "black list", "disconnect", and "busy signal" as call route action. However, whoever decided to implement this functionality before improvements in website UI needs some additional training...