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Thread: Charged for Voice Mail Calls

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  1. #1
    Join Date
    Jul 2010
    Posts
    369

    Default Re: Charged for Voice Mail Calls

    yeah, let me clarify...

    toll free calls have always been free. still are.

    but they were showing up as "usage" in the control panel, and so they counted against the user's limit, if you set one.

    if you are selling "unlimited" accounts anyway, then no big deal.

    but if you utilize limits in any way, such as a billing for usage, or a prepaid plan, then the user might essentially have been paying for toll free calls, even though the reseller gets them free.

    as of earlier this week, that was fixed, so toll free calls are not counting as usage in the control panel.

  2. #2
    Join Date
    Jul 2010
    Posts
    180

    Default Re: Charged for Voice Mail Calls

    Quote Originally Posted by GreenLantern View Post

    as of earlier this week, that was fixed, so toll free calls are not counting as usage in the control panel.
    what about the 1000 free minutes we get and they don't show up to account for them.

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