Dependable

[hatchna]

I can vouch for the support and dependability provided by VOIPo. I've been using their service for 10 months, and it's been solid. When I first signed up, there was an issue where my ata device would all the sudden stop receiving incoming calls. There support was very helpful, and in the end I actually discovered that VOIPo wasn't responsible at all. It was my home's wiring causing the problem. I hadn't disconnected the city run phone line from my punch block so that and VOIPo were conflicting, even though I didn't have an active land line. Once I disconnected the outside line, everything worked fine, and there hasn't been a problem since. The service is solid, and I have never had it go down for me.

Because I have been so pleased, I just hopped on the VOIPo Black Friday 2 year renewal. Can't beat it for what you get.

[markbet]

Sounds pretty good. But, after the promotion is over, and start paying full price, plus the taxes, the cost is going to be REAL close to $20.00 a month, and that really is not that cheap. And like any other company, I am pretty confident that the cost will continue to creep up. It is a shame that Magic Jack is so funky, $20.00 a year is cheap.

[MarkTomlinson]

Sounds pretty good. But, after the promotion is over, and start paying full price, plus the taxes, the cost is going to be REAL close to $20.00 a month, and that really is not that cheap. And like any other company, I am pretty confident that the cost will continue to creep up. It is a shame that Magic Jack is so funky, $20.00 a year is cheap.

About the cost; first, remember that the promotion provides two years of service -- that's four times as long as most other promotions, such as Comcast's six months. But also, the cost - promotion or otherwise - includes taxes and fees. When I left Comcast I was paying over $20 a month per line plus taxes, fees, E911 surcharge, and so on. VOIPo works out to about $9 with better features and NO extra fees; it's all included.

Sure, the user interface is kludgey (Tim, the CEO, keeps promising it will get better). Sure support is limited because we're not paying for a 24 hour off-shore call center of contract employees with no vested interest in the company. But, hey, when I did the math for two lines, I'm actually paying 1/4 of what I paid Comcast. And while VOIPo may increase in time, so will everyone else.